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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Sources of Exterior Water Damage

3/29/2019 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Fayette/S. Fulton Counties is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.

Roof

  • Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

  • Clear gutters and downspouts from leaves, twigs, and other debris. Also check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

  • Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
  • Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
  • Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.

Walls

  • Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
  • Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
  • Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Fayette/S. Fulton Counties on speed dial. We’ll be there to make it “Like it never even happened.”

Preparing for a Flood

3/28/2019 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If flooding ever plagues your home or business, call SERVPRO of Fayette/S. Fulton Counties at 770-716-3595 to make it "Like it never even happened."


*Courtesy of Restoration Newsline Vol 28, Issue 3

Commercial Sewage Damage

3/28/2019 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Fayette/S. Fulton Counties will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Fayette/S. Fulton Counties at 770-716-3595. We are available 24/7 to help you get your business back “Like it never even happened.”

Did You Know...Generator Safety

3/27/2019 (Permalink)

If you have a generator on hand for power outages during severe weather, follow the safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

Severe Weather Safety

3/27/2019 (Permalink)

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land-falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.* Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Contact SERVPRO® of Fayette/S. Fulton Counties for more readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

SERVPRO® of Fayette/S. Fulton Counties can help you be “Ready for whatever happens!”

*Facts and figures provided by noaa.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

When Water Damage Strikes

3/22/2019 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO® of Fayette/S. Fulton Counties will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

SERVPRO® of Fayette/S. Fulton Counties will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO® of Fayette/S. Fulton Counties will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO® of Fayette/S. Fulton Counties will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO® of Fayette/S. Fulton Counties' team of professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the job-site will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO® of Fayette/S. Fulton Counties today - 770-716-3595.

*Courtesy of Restoration Newsline Vol 29, Iss 3

Do You Know What to do When a Flood Happens?

3/22/2019 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Fayette/S. Fulton Counties at 770-483-1212. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Fayette/S. Fulton Counties will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Mold Prevention

3/11/2019 (Permalink)

While there is no way to completely eliminate all of the molds and mold spores in your home, there are some steps you can take to control the amount of moisture and subsequent mold growth. While this isn’t an exhaustive list, the following are several ways to accomplish moisture control.

One way is to stop any water that could creep into your home. Fixing any leaks from appliances, pipes, or supply lines; using waterproof or water-resistant materials such as tiles, deep-sealed concrete, galvanized/stainless steel hardware, etc.; using moisture barriers over exposed dirt and having proper ventilation in crawl spaces to prevent water from the ground; and making sure gutters are properly cleaned and maintained are ways to prevent unwanted water from invading your home. Keeping this water out is key to preventing microbial growth.

Another is to keep it clean. Fabrics that are not cleaned regularly and kept in well ventilated places will breed mildew. Mold and mildew thrives in soiled, damp places. Dirty duct work can cause mold spores to circulate throughout your home without you really noticing.

The next thing to remember is to keep it dry. Using dehumidifiers, fans, and opening windows, especially during hot weather, to regulate the humidity levels in your home help inhibit the ability of mold to grow. It is ideal to keep humidity levels below 40% and reduce potential for condensation on cold surfaces by insulating around them.

Disinfecting surfaces regularly can prevent microbial growth from occurring or returning. A 10% bleach solution – 1 ¼ - 1 ½ cup bleach to a gallon of water – or a commercial disinfectant is recommended by FEMA to be most effective in removing/preventing microbial growth.

If you do find yourself with mold in your home, trust a certified professional, like SERVPRO of Fayette/S. Fulton Counties, to remove it properly.

*information courtesy of FEMA Mold & Mildew Guide

Restoring Your Commercial Property After a Water Damage Event

3/11/2019 (Permalink)

Flooding and water damage events at Douglasville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Fayette/S. Fulton Counties

SERVPRO of Fayette/S. Fulton Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke Damage Cleaning

3/8/2019 (Permalink)

Smoke damage cleaning is, perhaps, the most complicated form of treatment for a homeowner to accomplish themselves. Not only does it take a thorough approach and deep remediation of nearly every surface in the building, it can only be done effectively if the areas behind the building’s walls receive treatment as well. This is a massive challenge to anyone but certified professionals, as these experts have the know-how, manpower and equipment to complete the task properly. SERVPRO of Fayette/S. Fulton Counties is your local expert in smoke damage cleaning and restoration.

Once the fire dies out, the problem is only beginning. Soot and smoke have a tendency to get everywhere, and these particles are so small that they can pass through walls effortlessly. They will also cake onto furniture, countertops, floors and walls if not dealt with right away, causing discoloration and overpowering odors. Smoke damage cleaning has to address both issues to be completely effective.

The professionals at SERVPRO of Fayette/S. Fulton Counties are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and have the expertise and materials needed to do the job right. With powerful treatment solutions, the soot and smoke can be removed during a deep scrubbing of the building. Professionals have access to thermal fogging technology to take care of the odors emanating from behind walls. The thermal fogging produces a cloud of odor neutralizing particles that can go where the smoke does.

*Information courtesy of https://www.IICRC.org/blog/tag/smoke-damage-restoration

Mold Remediation Process

3/8/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (770) 716-3595

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Trust the professionals at SERVPRO of Fayette/S. Fulton Counties to help with any mold remediation needs.

https://www.SERVPROfayettesfultoncounties.com/mold-removal-process

March Is American Red Cross Month

3/7/2019 (Permalink)

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, life-guarding, first aid, and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world’s largest volunteer network found in 187 countries, according to redcross.org.

Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the “everyday heroes” who support and carry out the mission of the Red Cross by donating, giving blood, taking a class, or volunteering. To learn more about the American Red Cross, or about how you can get involved, visit redcross.org.

Faster to Any Size Disaster: Cleaning After a Commercial Fire

3/7/2019 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of Fayette/S. Fulton Counties arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO® of Fayette/S. Fulton Counties will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The experienced professionals at SERVPRO® of Fayette/S. Fulton Counties will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Fayette/S. Fulton Counties can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, and much more. Finally, SERVPRO® of Fayette/S. Fulton Counties can provide an inventory list of all “to be claimed” items for your insured.

Deodorization

SERVPRO® of Fayette/S. Fulton Counties provides specialized services that rid your insured’s place of business of offensive odors left by fire or smoke damage. SERVPRO® of Fayette/S. Fulton Counties does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

Be Flood Smart

3/6/2019 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert-there is always potential for flood damage. Floodsmart.gov reports, in the last five years, all 50 states have experienced floods or flash floods.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Fayette/S. Fulton Counties. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any size disaster. When fire and water take control of your life, SERVPRO® of Fayette/S. Fulton Counties will help you take it back.

* Courtesy of Restoration Newsline Vol 30, Iss 3

Be Prepared With An ERP

3/6/2019 (Permalink)

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.” In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

One of our Sales and Marketing Professionals will come to your site and walk you through the ERP process. They will collect the necessary information, compile it into the ERP, and provide you with your personalized plan of action, both digitally and in print. Call SERVPRO® of Fayette/S. Fulton Counties to establish your Emergency READY Profile®! We stand ready to help you in your time of need.

Flooding Can Happen Anywhere

3/1/2019 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

• Flash Flooding

• River Flooding

• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

• Burn Scars/Debris Flows (Caused by Wildfires)

• Ice/Debris Jams

• Snowmelt

• Dry Wash (Caused by heavy rainfall in dry areas)

• Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® of Fayette/S. Fulton Counties can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. SERVPRO® of Fayette/S. Fulton Counties is ready to help make it “Like it never even happened.”

*Courtesy of Restoration Newsline Vol 30, Iss 3

Understanding Water Types

3/1/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

• Remove and prop up wet upholstery cushions to allow more even drying.

• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.

• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

• Do not walk through contaminated areas, as you could spread damage to unaffected areas.

• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

• Do not use household fans to dry the structure; air flow could spread contaminants.

• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Fayette/S. Fulton Counties at 770-716-3595.

*Courtesy of Restoration Newsline Vol 30, Iss 3

Emergency Fire Damage Tips

2/13/2019 (Permalink)

These emergency tips will assist you in taking proper action until SERVPRO® of Fayette/S. Fulton Counties professionals arrive. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.

DO: 

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO® of Fayette/S. Fulton Counties.
  • Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting SERVPRO® of Fayette/S. Fulton Counties.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don’t consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO® of Fayette/S. Fulton Counties will help you take it back.

*Courtesy of Restoration Newsline Vol 30, Iss 2

P.A.S.S.

2/13/2019 (Permalink)

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org.

*Courtesy of Restoration Newsline Vol 30, Iss 2

Smoke Alarms: Life Savers

2/13/2019 (Permalink)

Fire Damage Smoke Alarms: Life Savers Source: American Red Cross

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO® of Fayette/S. Fulton Counties.

*Courtesy of Restoration Newsline Vol 30, Iss 2

Follow These Mold Safety Tips if You Suspect Mold

2/13/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Fayette/S. Fulton Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Fayette/S. Fulton Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 770-716-3595

2019 Resolution - Plan Ahead

1/2/2019 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens” in 2019.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Fayette/S. Fulton Counties as your disaster mitigation and restoration provider, giving you access to over 50 years of experience and a System more than 1,700 Franchises strong. The ERP is a no cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes—resolve to be READY. Call SERVPRO® of Fayette/S. Fulton Counties to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2019.

Advantages of the SERVPRO® Emergency READY Profile®

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO® of Fayette/S. Fulton Counties as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact SERVPRO of Fayette/S. Fulton Counties - (770) 716-3595 - to schedule your ERP today.

*Courtesy of Restoration Newsline Vol 30, Iss 1

Hurricane Season is Here

6/22/2018 (Permalink)

It may seem early, but hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

*Courtesy of Restoration Newsline Vol 29, Iss 6

Managing Mold

6/17/2018 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO® of Fayette/S. Fulton Counties has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO® of Fayette/S. Fulton Counties. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

SERVPRO® of Fayette/S. Fulton Counties professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of Fayette/S. Fulton Counties understands mold and mold growth and has the training and equipment to remediate mold in your home or business.

*Courtesy of Restoration Newsline Vol 29, Iss 6

Biohazard, Crime Scene, and Vandalism Cleanup

6/12/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Fayette/S. Fulton Counties also offers fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Fayette/S. Fulton Counties professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® of Fayette/S. Fulton Counties helps turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Fayette/S. Fulton Counties can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism 
  • Sewage Backups 
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO® of Fayette/S. Fulton Counties today at 770-716-3595 for 24-hour emergency service.

*Services vary by location

**Courtesy of Restoration Newsline Vol 29, Iss 6

A Salute to First Responders

4/18/2018 (Permalink)

“When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.” This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it’s a house fire or a hurricane, we are thankful every day for these first responders.

Firefighters, EMTs, and Police

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association’s 2015 U.S. Fire Department Profile.

According to the Bureau of Labor Statistics, there are almost 245,000 EMTs and paramedics in the U.S. In the U.S. there are about 18,000 federal, state, county, and local law enforcement agencies, employing more than 750,000 fulltime sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

Military

When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 342,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest, or called overseas by the President of the United States.

Active duty soldiers can also be called upon for certain domestic events as well.

FEMA Community Emergency Response Team (CERT)

As a part of FEMA’s Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in “basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations,” according to FEMA.

With more than 2,700 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally, but supported nationally by FEMA.

SERVPRO® of Fayette/S. Fulton Counties recognizes these and the countless other first responders in our communities for keeping our communities safe.

*Courtesy of Restoration Newsline Vol 29, Iss 4

Hoarding: A Serious Problem

4/13/2018 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO® of Fayette/S. Fulton Counties encounters hoarding situations several different ways. Often, SERVPRO® of Fayette/S. Fulton Counties is called for a fire or water loss and find the hoarding situation when they arrive on-site. One of our trained professionals will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO® of Fayette/S. Fulton Counties, or relocated to a storage facility so work on the fire or water loss can begin.

Another way SERVPRO® of Fayette/S. Fulton Counties encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Fayette/S. Fulton Counties is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO® of Fayette/S. Fulton Counties today at 770-716-3595.

*Courtesy of Restoration Newsline Vol 29, Iss 4