Recent Posts

Spotlight on: Document Restoration

7/21/2021 (Permalink)

cardboard boxes of folders and documents SERVPRO of Fayette/S. Fulton Counties is your leader in document restoration.

As a leader in the restoration industry, SERVPRO® of Fayette/S. Fulton Counties knows timely mitigation is the key to reducing severity and recovering damaged items. Water-damaged paper goods can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let SERVPRO's Document Restoration Team help you recover your damaged paper goods before it is too late.

Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents. SERVPRO® of Fayette/S. Fulton Counties uses sublimation, turning a solid directly into a vapor, skipping the liquid stage, to avoid causing more damage to the documents. An example of sublimation is dry ice: dry ice is made of carbon dioxide (not water.) When dry ice is exposed to normal atmospheric conditions, it begins to sublimate, turning directly from its solid stage into its gaseous stage, bypassing the liquid stage.

This process can recover even the most delicate items, from documents to photographs and x-rays, to entire business archives. SERVPRO of Fayette/S. Fulton Counties' goal is to make this process as simple as possible for our customers!

*Source Restoration Newsline Vol 32, Iss 7

Training Your Employees on Fire Safety in the Workplace

7/21/2021 (Permalink)

white wall with red fire alarm If you have fire damage to your business, you can depend on SERVPRO of Fayette/S. Fulton Counties.

Owning a business presents a large liability for multiple reasons. While you have many things you must plan for, planning for an emergency event such as a fire should certainly be part of your routine. Every year, fires lead to around $10 billion in overall damages, and if your business is not prepared before one happens, these damages can devastate you.

One of the best ways to boost the overall fire safety of your workplace is by training your employees to be conscious about it. When they are empowered to practice fire safety themselves, you can significantly lower your risk and ensure everyone is working together to create a safer office space.

Tips to Empower Your Employees to Be Fire-Safe

Create a fire safety committee. Installing a properly equipped fire safety committee in your office is a great way to tackle fire safety problems and allow you to delegate some of the planning so it does not all fall on you. A fire safety committee can plan evacuation drills, suggest improvements around the office and communicate other fire safety efforts with the staff at large so everyone is in the loop.

Make sure everyone knows the fire protocol. Fire alarms can incite panic in even the most prepared of individuals, but knowing what to do can significantly reduce the fearful instincts they might inspire. Be sure that you have regular workplace fire evacuation drills in order to help your employees be prepared for a real-world fire scenario. Everyone in your building should feel comfortable navigating emergency exit routes and getting to safety when a fire starts anywhere in the building.

Have a fire extinguisher seminar regularly. Fire extinguishers are an effective way to stop an electrical or other small fire in its tracks before it becomes out of hand—but only if your staff knows how to use them. Make sure to train everyone on their operation (you can often have local fire officials pay a visit to do this), and clearly mark where they are throughout the office so everyone is empowered to take action at the first sight of a spark.

If you have fire damage to your business, you can depend on us. Contact us at any hour to learn about our commercial restoration process.

Deep Fryer Safety

7/20/2021 (Permalink)

hand pouring oil into deep fryer with foods on counter SERVPRO of Fayette/S. Fulton Counties are your local experts to help you turn that kitchen fire damage back into a functioning kitchen.

Here in the south, fried foods are a necessary food group. It's as essential to our way of life as sweet tea. Frying foods at home is much easier thanks to residential deep fryers. So if you find yourself hankering for some fried chicken or veggies, following these tips to ensure you don't need to call the fire department or SERVPRO of Fayette/S. Fulton Counties. 

*Know your oil smoke point. Each type of cooking oil has it's own smoke point. This is the temperature that your oil begins to smoke and could catch fire. 

*Don’t overfill your deep fryer. Most deep fryers have a max fill line. What most people don't account for is that this should include the food, not just the oil. Overfilling your deep fryer could result in spilling oil and causing a fire and uneven cooking due to the oil temperature dropping. 

*Do not deep fry wet food. Water can cause hot oil to splash and spill over potentially resulting in a fire. Most frozen foods are already mostly dry, but fresh foods can contain a lot of moisture and need to be patted down before putting in hot oil. 

*Keep your deep fryer in clear surroundings. Many deep fryers aren't cool to the touch when cooking. Make sure the are around your deep fryer is free from flammable and combustible materials. 

*Make sure your deep fryer has a break-away cord. This is a standard safety feature on most home deep fryers to keep the fryer from tipping over if the cord is tripped up by something or someone. However, not all have this so inspect yours and use accordingly.

*Have a lid on hand. While not necessary, smothering is the safest way to put out a grease fire. If your deep fryer doesn't come with a lid, find something you can use that will work just as well. 

*Keep a fire extinguisher handy. There are many people who've never thought to have a fire extinguisher in their kitchen in case of a fire. There are many options available for a fire extinguisher made for home use, so make sure you have one to on hand in your kitchen.

*Keep track of your temperatures. Many deep fryers have a built in temperature gauge to track how hot your oil is and make sure your fryer is cooking at the proper heat. These can malfunction so having a separate clip-on thermometer as a back up is a great idea. 

*Dispose of oil properly. Always let the oil cool down completely before storing or disposing of it. If storing, make sure to filter out all food particles so your oil doesn't spoil prematurely. If disposing, make sure to pour into a air tight container. Never pour oil down a drain as it can cause the drain to clog and back up. 

*Use proper protective equipment. Most foods won't splatter as long as excess moisture is removed, but fatty foods like bacon will splatter regardless. Using the handle on the fryer basket will protect you, but having protective gloves as secondary protection is always a good idea. 

Should you find yourself faced with a kitchen fire, trust the experts at SERVPRO of Fayette/S. Fulton Counties to help you make it "Like it never even happened."

*Source: Deep Fryer Safety Tips

Fire Sprinkler Myths Debunked

7/20/2021 (Permalink)

a silver water sprinkler hanging on ceiling If your home should sustain damage from a fire of any kind, SERVPRO of Fayette/S. Fulton Counties is here to help.

Most of the experience many of us have with fire is fiction—we have a mental image of what happens when a sprinkler system goes off because of what we’ve seen on TV shows or in movies, or even what we’ve read in books. But these portrayals are for story effect, and often don’t reflect reality.

In fact, much of what you may presume about the operation and impact may not be accurate. Let’s debunk some myths about sprinkler systems:

“I don’t need a sprinkler system.”

First: Your home smoke alarms are essential, but they can only alert you. They are powerless to stop a fire. Sprinklers both detect and act, saving lives and property quickly.

Second: Yes, the fire department will come, but in the nine to 12 minutes they need to get to your home, a sprinkler system may have already been able to do the necessary work to contain or put out the fire. Without a sprinkler, you’re looking at more damage from the fire, the smoke, and the water it takes to quench the spreading flames.

“They’re not worth the damage they cause.”

Many people assume (because of movie portrayals) that once a sprinkler system is activated, the entire system is triggered and water instantly sprays everywhere. In truth, the system operates in independent zones, and only the sprinkler closest to the detected fire will activate. And this is most often all that’s necessary: Multiple sprinkler heads are only needed 16% of the time in home fires in which sprinklers are triggered.

And sprinklers cause much less water damage than having the fire department hose your place down for an hour or more. Compare the 10–26 gallons per minute of a sprinkler system to up to a fire hydrant soaking your home with multiplied hundreds, even thousands of gallons per minute.

“They can’t be that effective.”

They really can. The risk of dying in a home fire is reduced by 80% when sprinklers are present, and the average property loss from a home fire with active sprinklers is cut by about 70%.

“Sprinklers are a disaster of their own waiting to happen.”

Sprinklers can occasionally leak, but that situation is less likely and less severe than a typical plumbing problem you’d encounter at home. And like any water pipes, sprinklers are susceptible to freezing temperatures, but installers are held to standards that mandate that sprinklers be safely and properly installed in regions where freezing is common.

Overall, the value and loss prevention of sprinkler systems make them an appealing and potentially lifesaving investment for your home.

If your home should sustain damage from a fire of any kind, we’re here to help. Get in touch today to get SERVPRO of Fayette/S. Fulton Counties on your side.

Preparing for a Disaster Makes Good Business Sense

7/20/2021 (Permalink)

brick building with empty parking lot SERVPRO of Fayette/S. Fulton Counties is your local expert on getting your business back up and running following a disaster.

There are many things that business owners must think about throughout their day-to-day operations, and for many of them, adding something extra onto this task list may seem impossible.

While this is understandable, when it comes to preparing for a disaster, it is imperative that business owners make the time to consider it. Many businesses do not get the chance to recover from a disaster, and, while you can’t plan for everything, it is important to prepare for what you can.

Not only will disaster planning help you and your employees stay safer in advance of and during a disaster, but it also makes good businesses sense. Disaster recovery can be too difficult for businesses who have not prepared, rendering them unable to reopen. However, by thinking ahead and utilizing your resources, you can reduce the likelihood that this scenario will happen to you.

So, how does disaster preparedness help your bottom line as a business owner? When you know which commercial restoration company you will work with, you can quickly pursue restoration to prevent further damage. Knowing your what resources are available to you can get your business operational is a little time as possible.

SERVPRO of Fayette/S. Fulton Counties is your local expert on getting your business back up and running following a disaster. We can help you prepare before a fire or water loss by creating an Emergency Readiness Plan (ERP) for you and your staff. This will ensure that everyone knows who the primary contacts and decision makers are, where all shut off valves for water/electricity/gas/etc. are located, and how to get SERVPRO personnel en route to your facility.

There are many other resources you can utilize. For example, after a disaster is declared, the Small Business Administration provides loans for business owners to help with the cost of recovery. If you know what options are available to you in advance, you can apply right away when the time comes to receive these funds as quickly as possible.

It is to be expected that you will have to close your doors for at least a bit while you have the damage restored and prepare to resume operations again. By planning ahead, you can significantly reduce this time. Efficiency is key to getting your doors reopened quickly so you can continue to do what you love.

If your business is damaged in a disaster, we are here to help you. Contact SERVPRO of Fayette/S. Fulton Counties about commercial restoration 24⁄7 to learn more or to report damages to your business after a disaster.

What Is the Difference Between a Thunderstorm and a Severe Thunderstorm?

6/30/2021 (Permalink)

multiple lighting strikes coming out of dark stormy clouds Any damage to your home is heart-wrenching. If you experience any storm damage, contact SERVPRO of Fayette/S. Fulton.

We’ve all gotten the alerts on our phones before: “The National Weather Service has issued a Thunderstorm Warning.” And then a few hours later, a modified message: “The National Weather Service has issued a Severe Thunderstorm Warning.”

What changed that made this storm be upgraded to severe? What is the difference between these two categories and how serious does it mean this storm is?

The 2 Major Differences Between a Thunderstorm and a Severe Thunderstorm

Hail Damage. A thunderstorm brings rain, thunder and lightning. But one element of a storm that is required for it to be classified as severe is hail that is at least one inch in diameter.

Many people in north Georgia know what hail damage can do to their properties (especially since the most recent storms brought significant hail and heavy rains to our area).

Hail can become as large as a grapefruit and can fall at incredibly speed, so the opportunity for it to cause damage is very high. To prepare for a storm that is going to have hail, ensure all people and pets have sturdy shelter, move your vehicle to a covered area, and repair or replace any loose shingles on your roof.

High Winds. Thunderstorms can generate strong winds that can cause damage to your property, especially if there are loose outdoor items that haven’t been secured such as lawn furniture, patio umbrellas and children’s toys. However, for the storm to be considered a severe thunderstorm, there must be a sustained straight-line wind measurement of 58 miles per hour or more.

Some storms can bring wind gusts of more than 100 miles per hour, which can cause serious damage to permanent structures. These types of winds can topple trees, flip mobile homes, rip off a roof of a home and more. The most important thing to do in a storm of this magnitude is to find shelter as soon as possible.

While some storms pass through with little to no damage, others don’t and can leave behind them a dangerous and overwhelming amount of debris. If your home or business has been impacted by a recent storm, we are here to help you get back on your feet. Call us today to see how we can help.

Is Your Traditional Water Heater in Danger of Rupturing?

6/30/2021 (Permalink)

a grey water heater showing signs of erosion SERVPRO of Fayette/S. Fulton is your local water restoration experts. Our team is ready and on-call for any emergency.

As a homeowner, there’s a lot to think about. Aside from just keeping up with all the ins and outs of living life, you may have family to raise or care for and outside activities.

The last thing you want to have to think about is an appliance that should just work. It always works, there’s no reason for it to not work—why would it stop working?

One of the appliances that gets taken for granted most is your home’s water heater. It’s probably not something you see or think about very often.

It may be tucked away in the corner of the basement, or possibly even upstairs in an attic where it’s really out of sight. But out of all your home appliances, there is likely none with as much potential for causing disaster as the water heater.

Why a Water Heater Might Rupture

Traditional water heaters (the kinds with big tanks) have any number of components that could fail over time, and they may not last as long as you would expect. Around 15% of water heaters burst by the sixth year of ownership, and up to 40% burst in less than a decade.

Long-term mineral deposits, heating elements (a whole other danger that could lead to a fiery explosion if a tank bursts) and constant pressure applied to the weakest points in the system all add up to a recipe for eventual failure.

What You Can Do to Prolong the Life of Your Water Heater

Replace the Anode Rod. The Anode Rod is a metal-coated core that keeps the metal interior of your water heater from erosion, and it should be replaced roughly every two years depending on your water’s pH balance and softness.

Flush your water heater twice a year. Run out all the hot water (or just let your teenager take, like, one shower), turn off the power and attach a garden hose to the base of the tank, allowing the tank to flush and relieve the internal pressure.

Regular maintenance. Routine, annual maintenance by a trusted professional is always the best way to catch weaknesses before they become problems. Have your plumber check the tank, the valves and the pipes for signs of wear.

Shut it down. It’s also a good idea to turn off your water heater before you leave for vacation, so you don’t end up with any surprises when you get home. This may not prolong your heater’s life, but you don’t want a burst water heater left unattended for any period of time.

We hope these tips help you maintain and keep your traditional water heater running for a long time to come, but should it ever betray you and make a mess in your basement or attic, call us right away to get the damage minimized and your home restored.

Get Your Home Ready for Tornado Season

3/29/2021 (Permalink)

tornado forming in open roadway Storm season is right around the corner. Contact SERVPRO of Fulton if you experience any damage to your home.

Did you know that 60 tornadoes touched down in Georgia in 2019, according to the most recently available statistics?

Indeed, we aren’t the most tornado-prone state in the country. (That 2019 distinction went to Texas.) But tornadoes are a common enough occurrence in our area that it’s smart to plan for what you’ll do if one touches down nearby.

As with most things, planning makes a big difference. To best protect your property and your loved ones, prepare for a tornado before the season starts, so you can rest assured you’re ready to weather the storms.

Tornado Preparations to Consider

If your family doesn’t already have an emergency kit containing items like your medications, copies of important documents, water and flashlights, it’s smart to start building that now. If it’s ready, you’ll have it when you need it.

Here are a few other things to consider:

Know where your safe room is. This is vital because if a tornado is headed toward your home, you may have only minutes to prepare. Choose a secure, windowless room on the bottom floor of your home.

Keep supplies in your safe room. It’s a good idea to have some bottled water and snacks, as well as a radio, in your safe room. You may want to leave your emergency kit here, too.

Understand your coverage. This step is a simple call to your insurance agent. You’ll want to know exactly what your insurance policy covers in the event of a tornado and decide if you need additional coverage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

How to Find a Water Leak in Your Bathroom | SERVPRO® of Fayette/ S. Fulton Counties

2/18/2021 (Permalink)

Bathroom Water Leak SERVPRO of Fayette/S. Fulton Counties is the water restoration experts.

Do you know the signs of a water leak in your bathroom?

While sometimes an issue with a leak is obvious—and can cause major problems—there are subtle signs that are easier to miss. The good news is that you can find and repair leaks in your bathroom before they cause major issues to your home if you know what to look for.

Claims for bathroom leaks are part of the millions of water damage claims that are filed every year. On average, about one out of 50 American homeowners every year file a water damage claim. Many of them do it because of leaks in their home.

If you’re dealing with a water leak behind your bathroom wall or in any other part of your home, these tips can help you correct the problem before it becomes a more serious issue.

Here’s what to do if you notice the signs of a water leak in your bathroom.

Know what you’re looking for. Signs of water leak in your bathroom can include water pooling on the floor, damp or stained drywall, or a musty odor. If you notice these signs, it’s time to start searching for your leak.

Check the usual culprits. You can test things in your bathroom to see if the leak is coming from common spots in your bathroom. That includes your sink, showers and tub. If you’re handy, you can do some of the work yourself. Otherwise, it’s smart to call in a licensed, trusted plumber to check out your bathroom and find the source of the leak.

Correct the issue. You’ll want to be certain the leak is fixed and that any resulting water damage to your home has been repaired. That’s the best way to protect your property and be sure that the damage doesn’t spread.

If you have water damage in your home due to a sewer backup, a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Take Steps to Stay Safe If You're Using a Generator l SERVPRO® of Fayette/South Fulton Counties

2/18/2021 (Permalink)

Generator Safety SERVPRO of Fayette/S. Fulton Counties is the expert in fire damage restoration.

Many families turn to portable generators when they have a power outage due to a storm. While they’re good resources, there are some dangers involved with using them that homeowners need to be aware of before they start them up.

Portable generators can help you keep the food in your refrigerator fresh and your house a little warmer if you lose power in the winter. But if you use one, be sure you have a portable, battery-operated carbon monoxide detector. Also, keep your generator clear on each side by five feet and don’t overfill it with fuel.

Keeping them clear and filled with the appropriate amount of fuel will help you prevent a house fire. But even if you take all the steps to protect your home, accidents can happen. If they happen at your home, our team can help you with the fire damage restoration process.

How We’re Different

Families in our community trust us to help when they need fire damage assistance. Here’s why:

We put restoration first. Our team works with you to remediate the damage in a way that makes sense financially. Our goal is to guide you through the process economically and logically, saving you money on your repairs and your insurance premiums. We will always look to save your property and belongings, rather than replacing them, whenever feasible.

We can help with the entire process. Fires can cause various types of damage, not limited to the fire itself. That includes water damage from putting out the fire and smoke damage to your home’s walls, upholstery, furniture and curtains. We have the skills and equipment needed to remediate these issues and others that come up due to the fire.

We’re here in your community. SERVPRO is a national company. But our business is located here in Conyers. That means our teams have access to the resources and training of a growing national company, and we bring those advantages plus knowledge about our local community to every job we take on.

We’re here to help at any time. Fires don’t always happen during regular working hours. Beginning the restoration process is a vital step in restoring your home to its original state. We know that timing matters during an emergency, so our team is available 247 when you need help.

If you have fire damage in your home, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.